HDAA is accredited by the JAS-ANZ to provide ISO 9001 assessment and certification, and with more than one million organisations worldwide certified to ISO 9001, it is fair to say that ISO 9001 certification is globally recognised as the benchmark for measuring organisations’ quality management systems.
The focus of HDAA is on working with health and human service providers to support improvement. Our approach is to get alongside you to design an assessment that meets your particular situation and needs. For instance, prior to the assessment process beginning we can work with you to complete a “pre-assessment” or “gap-analysis” as well as provide you with a unique self-assessment system to develop a plan of improvement that guides you toward success.
Our individualised approach means that we are also able to combine or bundle your ISO 9001 assessment with other standards assessment where suitable (e.g. Department of Human Services Standards in Victoria, the National Safety and Quality in Health Care Services Standards or the jobactive Quality Assurance Framework).
This provides a much more integrated, streamlined and cost-effective assessment event and one inclusive quality development program.